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FAQ
Frequently Ask Questions
SmatPay is a secure online payment gateway that allows businesses to accept payments from various sources, including credit cards, debit cards, and mobile wallets.
SmatPay acts as a secure intermediary between your customers and your business. When a customer makes a purchase, their payment information is securely transmitted to SmatPay, verified, and then forwarded to the acquiring bank for authorization.
Yes, SmatPay employs advanced security measures to protect your customers' sensitive information. We comply with industry standards such as PCI DSS to ensure the highest level of security.
To create a SmatPay account, you will need your business name, address, contact information, and tax identification number.
No, SmatPay offers easy-to-integrate payment buttons and APIs that can be seamlessly integrated into your website or mobile app. We also provide detailed integration guides.
Most transactions are processed within seconds. However, some transactions might take longer depending on the payment method and the issuing bank.
If a payment fails, you will receive a notification. You can retry the payment or contact our support team for assistance.
To process a refund, you need to log in to your SmatPay account and initiate a refund request. The refund will be processed according to the refund policy of the payment method used.
Yes, SmatPay supports international payments. You can accept payments from customers in various countries.
SmatPay offers comprehensive support, including technical assistance, integration help, and troubleshooting.
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